GENERAL HELMET QUESTIONS
Q. When and where can I
buy the "Evil Eyes" visor pictured on the
home page?
A. The Evil Eyes visor is not
currently in production. It is a feature that may be
available in our 2009 line. Keep checking for updates.
Q. Do your helmets come
in other colors or solids?
A. All Helmets are only available
in the colors shown.
Q. What is the base color
of the Ghost Rider helmet?
A. The base color for the Ghost
Rider is Haze gray.
Q. When will the Apache
helmet be available?
A. The Apache helmet will be available
to purchase Summer 2008.
Q. When will the Velocity
helmet be available?
A. The Velocity helmet will be
available to purchase Fall 2008.
Q. Are you going to release
a Marine Corps Helmet?
A. Our Marine Corps helmet will
be released Fall 2008.
Q. Are you going to have
a flip-up or modular helmet?
A. Yes, it will be available late
2008. It will be available initially in white, silver
and black.
Q. What is
the liner made of?
A. Our helmets are lined with a
plush, hypoallergenic liner that wicks moisture away
from your skin. The liner is fully removable and machine-washable.
Q. What certifications
do your helmets have?
A. Our R-Series and V-Series helmets
are DOT and ECE 22-05 Certified.
Q. I found the dealer nearest
to me on your website but they don’t have the
helmet I want in stock; what now?
A. Any of the retailers listed
on our site are Authorized Akuma Dealers and can order
any helmet that is available.
Q. What does it take to
become an Authorized Akuma Dealer?
A. You can fill out and fax in
the dealer application that can be found in the “Dealer
Section” of the Akuma website. When your application
is received, you will receive a call from the Akuma
sales staff and be notified of the status of your application.
Q. What are
my shipping options?
A. If you place your order via
the website your order will be shipped via UPS Ground.
You will have the option when you order of Next Day,
2 Day or Ground. All orders placed before 1:00 p.m.
will usually ship the same day if the item is in stock.
Orders placed after 1:00 p.m. will normally ship the
following business day. If you prefer another method
of shipping please contact us via phone or email.
AFTER YOUR PURCHASE
Q. Is there a warranty on
my helmet?
A. There is a one year warranty
on the Integrated Power System and any helmet defects.
This does not include normal wear and tear.
Q. What if
I’m not happy with my helmet.
A. If you are unsatisfied with
your helmet and do not want to exchange it for a different
size, finish or model, you have up to 30 days to return
it. The helmet must returned with the purchase receipt
or invoice and the helmet must be in new, unused condition.
After we receive and inspect the helmet, you will be
issued a full refund less shipping.
VISORS
Q. What visor comes with
my helmet?
A. All helmets come with a standard
clear visor. Any additional visor is an after market
purchase.
Q. Can all
the helmets use the same visor?
A. The visors for each helmet model
are different. For example, V1 visors can fit on any
of our V1 helmet shells. However, V1 visors are not
compatible with our V2 or R-Series Models. All R-Series
helmets use the same visor.
Q. Will the Sunshift™
Photochromic visor be available for other helmet brands?
A. At this time the Sunshift™
Photochromic visor is only available for Akuma Helmets.
Q. When will the Sunshift™
Photochromic visor be available for purchase?
A. The Sunshift™ Photochromic
visor will be available for purchase late March 2008.
Q. How much will the Sunshift™
Photochromic visor cost?
A. Price will be announced upon
release.
Q. Will the Tint on Demand™
Electrochromic Visor retrofit to my Akuma Helmet?
A. You will be able to use the T.O.D.™
Electrochromic Visor on any full-face Akuma helmet.
Q. When will the Tint on
Demand™ Electrochromic Visor be available for
purchase?
A. The T.O.D.™ Electrochromic
Visor will be available for purchase late Summer 2008.
Q. How much will the Tint
on Demand™ Electrochromic Visor cost?
A. Price will be announced upon
release.
